Recently, John Song Potomac MD has expanded his company. His boutique agency was just 10 people but with the recent demand and market expansion of his business, the company had to physically expand. Although the expansion was necessary for John Song’s company to handle the demand in their service, the company suffered very much in morale too.
Naturally, when companies shift and change their methods or dimensions, employees feel unstable and as if they may lose their job. On the contrary, John Song Potomac MD needs more employees not less. However, employees do not necessarily know that especially when communication is not effective between management and the employees. Not that communication was ineffective but John Song Potomac MD’s company expansion happened very quickly and unexpectedly. It was a shock for him as well.
How does John Song Potomac MD reassure his employees?
John Song Potomac MD has multiple options to reassure his employees. One, he needs to communicate more effectively the purpose of the changes and that it is for the betterment of the company and therefore their environment. Often times, humans do not like change. Those that are accommodating to it still need time to still need time to adjust, like anyone. For those that are not accepting of it, they need time to understand why the change is so necessary to then accept it.
The ambitious company owner should have multiple team meetings to iterate the purpose of the changes. He should then settle their fears by making them understand that their jobs are not in danger. Next, John Song Potomac MD should lay out a plan for how he intends to proceed and integrate new employees with old in the new environment and dynamics. Lastly, John Song Potomac MD should follow up with employees in their departments and individually, assessing any needs they may have. John Song Potomac highly encourages managers and CEO’s to establish effective communication channels within their companies so employees feel valued and safe. As a result of feeling valued and safe, employees will give their all in their work.
