Finance

Know about Credit Card Customer Care

Credit Card Customer Care

Credit cards allow you to electronically pay for any transaction by borrowing funds up to a predetermined limit, rather than drawing money from your bank account.

Customer service is a must-have quality for every service provider, and credit card companies deliver just that to their customers. The aim of credit card customer service is to assist you with any issues you might have with your credit card.

You may call your credit card customer service number if you want to learn more about how a card operates or if you want to dispute a transaction you didn’t make. Your card issuer will provide you with a credit card customer service phone number.

Axis Bank Credit Card Customer Care

Higher credit limits, reward points, cashback options, discounts on shopping, dining, and e-commerce purchases, exclusive vouchers and more are all available with Axis Bank credit cards. You can easily pay your utility bills with your Axis credit card. You can also get guaranteed discounts on e-commerce websites and take advantage of quick EMI Conversion on large transactions.

Phone number

If you’re looking for answers to your questions or simply need assistance with your Axis Bank credit card, you can reach out to the Axis credit card customer support team at any time using their IVR service, which is available around the clock.

You can contact Axis credit card customer service by dialing one of the two toll-free numbers mentioned below:

1860 419 5555 / 1860 500 5555.- Toll-free axis bank credit card number

022 67987700- Axis bank credit card customer care number

Note that customer service agents for Axis Bank credit cards are only available between the hours of 8:00 a.m. and 8:00 p.m.

SMS Service

You may also contact Axis Bank credit card customer service via SMS for information or to fix issues with your credit card. Send a message in the format stated here to

5616 1600 from your registered mobile number to submit a request via SMS.

NRI customers can contact +91 86910 00002 with any questions.

Email

You may also send an email to the bank to get details about your Axis credit card. [email protected] is the official email address for credit card-related inquiries.

Social Media

You can contact Axis Bank customer service or tag the bank on social media if you have questions about your credit card. To keep up to date on your questions, visit the Axis Bank social media pages mentioned below.

  • Facebook: http://www.facebook.com/axisbank
  • Twitter: http://twitter.com/axisbank
  • Instagram: https://instagram.com/axis_bank
  • Postal Address

If you don’t wish to reach the bank via phone, SMS, or email, you can write a letter outlining your concerns about your credit card and mail it to them. Axis Bank’s official credit card customer service address is:

Axis House,

C-2, Wadia International Centre,

Pandurang Budhkar Marg,

Worli, Mumbai,

Maharashtra 400025

Citi Bank Credit Card Customer Care

Citibank provides some of the best credit cards in India to meet your specific needs. You can choose from a variety of all-around credit cards that allow you to earn reward points, air miles, cash back, and other benefits.

Phone number

Citi bank credit card customer care can be reached at the following numbers:

The toll-free number for Citi credit card customer service: 1860 210 2484

For international users, dial +91 22 4955 2484 for Citi bank credit card customer care.

For banking needs, the numbers are open from 9:00 a.m. to 9:00 p.m., while emergency services are available around the clock on all days.

SMS Service

Citibank also provides the Citi credit card customer support SMS service, which allows you to get fast, effective answers to your questions. To take advantage of this, text 52484 or +91 98807 52484, the keyword for the service you like <space> your credit card’s last four digits.

You can find the list of keywords here.

Email

You may also send an email to the bank to get details about your Citi credit card. [email protected] is the official email address for credit card-related inquiries.

Online query portal

Citibank’s ‘Ask Me’ feature is accessible via the bank’s official website. It’s an automatic answer generator that’ll help you with your credit card questions. Follow the steps outlined below to use Citibank’s “Ask Me” feature:

  • Visit Citibank’s official website.
  • Click on “Contact Us” at the top of the page.
  • Under the ‘Ask Me’ icon, select the ‘Click here’ choice.
  • You’ll be taken to a chat window where you can type your questions and receive responses.
  • Postal Address

If you don’t wish to reach the bank via phone, SMS, or email, you can write a letter outlining your concerns about your credit card and mail it to them. Citibank’s official credit card customer service address is:

Citibank N.A., Mail Room,

Acropolis, 9th Floor.

New Door No. 148 (Old No. 68),

Dr. Radhakrishnan Salai, Mylapore,

Chennai 600 004

SBI Bank Credit Card Customer Care

The State Bank of India offers a variety of credit cards that are tailored to the financial needs of cardholders. SBI credit cards offer a variety of perks, ranging from low finance costs to a fantastic rewards program. SBI Credit Cards provide outstanding discounts and incentive points on travel, dining, shopping, and a variety of other activities. You will benefit from things like monthly cashback and low-interest rates, among other things.

Phone number

SBI bank credit card customer care can be reached at the following numbers:

SBI credit card customer care toll-free number: 1800 180 1290

SBI credit card customer care number: 1860 180 1290, 1860 500 1290

SBI credit card customer care city-wise number: <STD code> 3902 0202

IRCTC SBI credit card helpline: 1860 500 1295, 1800 180 1295, <STD code> 3902 1212

Missed call service

SBI has a convenient missed call service for contacting SBI bank credit card customer care. The services, as well as the SBI card helpline number(s) where you can leave a missed call from your registered mobile number, are listed here.

SMS Service

You may also contact SBI Bank credit card customer service via SMS for information or to fix issues with your credit card. Send a message in the format stated here to

5676791 from your registered mobile number to submit a request via SMS.

Email

You may also send an email to the bank to get details about your Citi credit card. [email protected] is the official email address for credit card-related inquiries.

Twitter

SBI’s customer support department is still very involved on social media. You may tweet your query, and a representative from SBI credit card customer service will contact you to help you address the issue.

Your credit card-related questions can be directed to their Twitter handle.

Postal Address

SBI also allows you to send in your SBI credit card inquiries by mail. In the letter, explain your problem in depth and provide proof of identification, such as your customer ID or SBI credit card number. Please send the letter to the address mentioned here:

Manager- Customer Services

SBI Cards & Payment Services Ltd.

DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,

Gurgaon -122002(Haryana) India.

Conclusion

A credit card’s aim is to make shopping easier for you. Customer service for credit cards is available to assist you in protecting your finances or determining whether a purchase is worthwhile. You will also learn about the different perks that your credit card offers to you as a new or long-time cardholder by contacting credit card customer service. You will get the most out of these advantages if you do it this way.